Shipping

We ship orders using the customer's preferred carrier. If the carrier is not specified, we will use the most cost effective and timely service available (check below). Please include the shipping address along with a contact name and phone number on the order. UPS, FedEx, DHL and most other freight companies will not deliver to P.O. Box addresses; a street address is needed.

If the carrier is not specified; the preferred method of shipping is USPS Priority Mail Service.

• There are No Saturday or Sunday Deliveries;
• 2-Day Express orders placed on Thursday's will be delivered on the first business day after the weekend "Monday".
• Shipping charges are estimated at time of purchase, pricing can be greater or less at time of shipment due to fuel surcharges.
• Orders received before 3 p.m. Eastern Time Monday through Friday will be processed the same day.
• Orders received after 3 p.m. Eastern Time will be processed the next day.
• Orders received after 3 p.m. Eastern Time Friday, Saturday and Sunday will be processed on the next business day.

Alaska and Hawaii Shipping to Alaska and Hawaii may require an additional one to two days and extra charges.

Risk of Loss All items purchased are made pursuant to a shipment contract by you "the client" and the "shipper" who you choose to deliver your order. This means that all the risk of loss and title for such items pass to you the "customer" upon our delivery to the carrier of your choice. There are no shipping refunds for delays and returns of any kind from First Diagnostic.